Hopkins Fulfillment Services

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Discounted Prices: Coupons and/or promo code prices will be displayed once the checkout process has begun. Please enter any coupon or promo codes on the next screen and the discounted prices will be displayed before payment information is requested.

Special Instructions
If you have any special delivery instructions or other concerns, please email HFS or call 1-800-537-5487 before submitting your order. Our representatives are available to assist you Monday - Friday, 8:30 AM - 5:00 PM Eastern.
Sales taxes may apply. If you are making a purchase for a tax exempt organization, you should place your order by phone (800-537-5487), email (hfscustserv@jh.edu), or fax (410-516-6998). We require a copy of your tax exemption documentation for our records.

Shipping, tax, and handling charges will be shown when you check out. Prices are listed for US sales; if you are shipping to a non-US country, appropriate pricing will be shown on a title-by-title basis upon checkout.

Returns Policy Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to:

  • All stickers and sticker residue must be removed.
  • A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount.
  • All shipping charges must be prepaid.
  • Books not distributed by HFS and returned to our warehouse in error will be destroyed.
  • Books that fall outside of the 18 months return window will not be credited and will not be returned.