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Author Bio

Elaine Birchall, the director of Birchall Consulting and founder of the Canadian National Hoarding Coalition, earned her master's degree in social work from Carleton University. A hoarding behavior specialist and clutter coach for more than 16 years, she provides training, consultations, and counseling to individuals and organizations. Suzanne Cronkwright, a technical writer and editor, earned her honors bachelor's degree in psychology from Wilfrid Laurier University.