Preface
Acknowledgments
1. Quality Engines
2. Management
3. Critics
4. Characteristics
5. Teaching
6. Research
7. Faculty
8. Finance
9. Budgetts
10. Measurements
11. Quality
12. Managing Improvement
13. Support Services and Special Units
14. Regulation and Governance
15. Disruptive Change
16. People
Additional Reading: A Sampler
Index
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